Shipping policy

Thank you for visiting and shopping at The Mall of Perfume.

All orders are processed within 1-5 business days.
Orders are not shipped or delivered on weekends or public holidays

Delivery Time: Standard delivery within India usually takes 3-7 business days, depending on your location (e.g., local deliveries in Kerala may be faster.

Note: Delivery delays can occasionally occur due to unforeseen circumstances or courier issues.

Damages
The Mall of Perfume is liable for any products damaged or lost during shipping. If you received your order damaged, please contact us within 24 hours of deliveryThank you for visiting and shopping at The Mall of Perfume. Following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time
All orders are processed within 1-2 business days.

Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.


Delivery Time: Standard delivery within India usually takes 3-7 business days, depending on your location (e.g., local deliveries in Kerala may be faster).
Note: Delivery delays can occasionally occur due to unforeseen circumstances or courier issues.

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email or SMS once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages
The Mall of Perfume is liable for any products damaged or lost during shipping. If you received your order damaged, please contact us within 24 hours of delivery.
Please save all packaging materials and damaged goods. To file a claim, take a clear photo of the damaged item and the box it came in.

Incorrect Shipping Address
We are not responsible for orders that are undelivered due to an incorrect address provided by the customer. A re-shipping fee will apply if the package is returned to us and needs to be sent again.

If you have any questions about our shipping practices, please contact us:
Email: info@themallofperfume.com
WhatsApp: [Your Contact Number]